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Showing posts from March 7, 2014

SALES TRAINING: Selling Smarter

CLAIM BACK FROM SKILLS DEVELOPMENT LEVY Training costs can be claimed against the 20% Mandatory Grant of the organisation’s Skills Development Levy (SDL).

It’s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and listened to.
And they don’t want you to forget them once the sale is made. Two key objectives of this one day workshop are to help employees feel more comfortable and skilled in selling to their customers and to help them identify and address some of their customer service challenges.
What You Will Cover •Essential selling skills •What is selling? •Features and benefits •Setting SMART goals •Time management tips •Customer service •Types of selling •Ten major mistakes •Finding new clients •Selling price
WORKSHOP OBJECTIVE •To develop an understanding of a professional service ethic.  •To be perceptive to incidents of value …