Showing posts from October 15, 2014

When employees miss a deadline

Check in on employees’ progress on projects so you aren’t blindsided. If a project appears to be behind schedule, guide the employee to finish it on time by asking “What do we need to do to ensure that we meet our agreed-upon deadline?” or “What steps will you take to ensure that you meet the deadline? And what obstacles could get in your way?”

The employee might need you to reprioritise his other work. The first time an employee still misses a deadline, consider it a teachable moment. Ask the person what he or she could have done differently and how the experience will affect his or her future choices.